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Privacy and Security

At Untapped Fine Wines we are committed to respecting your privacy and keeping your information private. If you use this website, you have agreed to the Privacy and Security Policy of Untapped Fine Wines.

We are not responsible for the practices or content of Web sites that are operated by third party business that may be linked to our site. These links are provided for the convenience of visitors to our site and it does not constitute an endorsement of the content of these third party sites. If you visit a ‘linked’ site from our website then you should consult the privacy policy of the third party site.

Personal Information

We require some limited personal information from you. For example we require your address for delivery information and birthdate to ensure that you are over 18 years of age.  We will however not be unduly intrusive nor obtain or use information in an inappropriate manner. We will only request reasonable information from you to ensure that we can conduct our business.

If you have received any promotional material and do not wish to receive it please let us know and we will remove you from the service. Alternatively, you can click the ‘unsubscribe’ link on our emails or contact us directly.

Any of your details that we hold are available for your personal inspection, you can do so by contacting us. We welcome your questions and comments on our privacy policy. Please feel free to contact us if you have any enquiries.

Security

Your personal information is stored using our shopping cart provider, BigCommerce. Your information is only accessed by responsible persons within our organisation. When purchasing products through our website you will be redirected to our payment gateway provider, SecurePay. SecurePay utilises the latest methods to ensure that your credit card information is kept secure, this includes 128 bit SSL encryption. SecurePay is one of Australia’s most respected payment providers and is owned by Australia Post. Your credit card number provided during a purchase is not able to be accessed by the staff at Untapped Fine Wines. Both BigCommerce and SecurePay are Level 1 PCI DSS compliant.

Cookies

"Cookies" are small pieces of information sent by a web server and stored by your browser on your computer's hard drive so it can later be read back from that browser. This allows your browser to remember some specific information. Our cookies enable our website to store items in your shopping cart and to identify you on return visits. If you have disabled cookies through your browser settings our shopping cart may not work as this information is required for its operation.